call us on (+44) 07455 777 662
Online booking and management system for BBC Direct/Bodies Beautiful
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Welcome to BBC Direct / CZ Direct since 1999!
The Czech Republic Specialists - Equal to None - The First Here - Still Here!

Cosmetic Surgery Weight Loss General Surgery

Frequently Asked Questions (FAQ)

1. Are the surgeons fully qualified?

2. How much experience do the surgeons have?

3. If the surgeon is based abroad, how can I have a pre-consultation?

4. You quoted me for a Tummy Tuck, 3 nights stay at the clinic and a further 3 nights at a hotel before I can fly home. Can I reduce this period in any way?

5. What if something goes wrong?

6. Do I need to pay a deposit / Flight Tickets / Accommodation ?

7. If I have missed my flight due to illness / pre-op tests failure / limited operation indicated / multi procedures declined / low BMIor unexpected work situations (or any other reason a date change is required)
- I therefore need to change my date - Are other fees payable? -  Do I lose my deposit?


8. I need to cancel my procedure, without rebooking?

9. BIB Removal

10. Minimum Stay Quoted

11. Can I pay upfront, as I don't like to travel abroad with large amounts of cash?

12. How can I pay?

13. Do you offer finance?

14. This is my first time abroad; will I be met at the Airport / Arrange My Transport?

15. Do you offer assistance in arranging accommodation?

16. Can I bring my friend/partner with me and when can they visit me? 

17. Can I stay at the clinic for extra nights if I don't feel well enough?

18. What times can I call you?

19. I wish to talk to someone but it’s not convenient for me at this time, can I arrange a call back?

20. Do I need travel insurance?

21. Do you offer Post-Op Care

22. Circumstances Beyond Our Control and General Notices 

Q1. Are the surgeons fully qualified?

A. We only work alongside surgeons who are medically qualified and registered.
Please visit our References Page for more information.

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Q2. How much experience do the surgeons have?

 A. The core team of surgeons each have over 20 years of cosmetic surgery experience.
(This of course can be clinic dependant).

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Q3. If the surgeon is based abroad, how can I have a pre-consultation?

 A. The surgeon uses the questionnaire and photographs sent by you for his pre-consultation.

With this we can work out the cost of surgery and the length of stay required. We are happy to discuss any procedure with you and answer any questions you may have.

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Q4. You quoted me for a Tummy Tuck, 3 nights stay at the clinic and a further 3 nights at a hotel before I can fly home. Can I reduce this period in any way?

A. No. Your health and recovery are paramount; the times we specify for recovery are for your benefit and are consequently non-negotiable.

In the event the operation is changed, or procedures added, the new mandatory minimum stay (clinic & post-op) will then apply. This may involve changing accommodation/flights booked, at your own expense.

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Q5. What if something goes wrong? */++

A. We have a follow up procedure which keeps us informed of your progress.
- At two weeks we send an e-mail questionnaire and request photographs.
- This is then repeated at six and eight weeks so we may map your progress.
- By monitoring you in this way we can spot, and deal with, any potential problems early.
- Should it be necessary for you to return, all we ask you, is for you cover your own travel, by air and road, and accommodation while not at the clinic.
- In the unlikely event of a re-operation requirement, by Surgeons Request, the operation would be free, but excluding G.A if required*

* Excludes defective implant and capsular contracture. Please see specific guarantees from the implant manufacture about any specific cover for these conditions.
* Section for cosmetic procedures only, photos, follow up not performed for bariatric surgery. Requested diaries should be kept in case of referral if required.

++ See section What Is Covered.
     Differences between "Everything Medical" and 'Package Price'


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Q6. Do I need to pay a Deposit / Flight Tickets / Accommodation?

A) With Bodies Beautiful Clinics Direct, you make a small deposit per procedure (around 250-450GBP - procedure dependant, for the 'everything medical quote' and from 1,100 GBP for the 'Package Price' quote) after which you will receive the itinerary. Please note that any date(s) booked are only provisionally booked until receipt of deposit, flight tickets and accommodation details. Once these are all received, the booking will then be confirmed, with the itinerary being issued shortly thereafter.  Please note, until all these are received, the date maybe cancelled without notice, with total loss of deposits paid. Within 2 weeks of the operation date, the booking system will automatically cancel your date, plus total loss of any deposit paid (minimums apply – see Q7 for full details). !In the event no date has been agreed within 6 months of the deposit being made, the deposit shall automatically expire (total loss)!

The deposit payment can be by Debit/Credit Card, bank transfer, or Cash / Cheque at our bank in the UK.
Joint and multi individual deposit are not transferable between parties.
Deposits are not transferable between facilities/quote specific.

++ See section What Is Covered.
     Differences between "Everything Medical" and 'Package Price'

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Q7. If I have missed my flight due to illness / pre-op tests failure / limited operation indicated / multi procedures declined / low BMI, or unexpected work situations (or any other reason a date change is needed)
- I therefore need to change my date - Are other fees payable? - Do I lose my deposit?

Bariatric Procedures have different/individual pre-op test fees, please ask for specific fees for your operation type, basic/most common information being below...

Please note: The deposit is totally flexible, but not refundable, due to the short notice alterations we allow without any administration fee*/** - but not within 21 days from operation date, irrespective if the final itinerary has been issued, otherwise a fee is payable, plus you will need to select a new date, along with your new flights being booked within 7 days of original departure date, in which case, only the short notice fee is payable. If these conditions are not met, the whole operation fee becomes payable. Note: Additional charges will be made by your airline company for change of flight tickets. See also extra conditions attached to 'operation dates deemed as special dates' Please see full details below . . .

Fee Table:
Change of Date Fee's irrespective if the itinerary has been issued (extra to deposit paid*):
(In the event we have not received an original copy of your flight ticket, and all accommodation required within 10 days of your booked operation date, the original date will be deemed as 'Change of Date needed'

21+ day's notice: no charge*

Less than 21 day's notice: 100 GBP (plus sight of new flight tickets).
Less than 14 day's notice: 300 GBP (plus sight of new flight tickets).
Less than 10 day's notice: 500 GBP (plus sight of new flight tickets).
Less than 7 day's notice: 700 GBP (plus sight of new flight tickets).
Less than 3 day's notice: 900 GBP (plus sight of new flight tickets).

* or as detailed within your quote, whichever is the greater.
* outside of 21 days, but final itinerary issued, an admin fee of 50 GBP becomes immediately payable to process your request.
* outside of 21 days, and no new flight tickets sent, minimum deposit of 450 is applicable, plus any deposit shortfall becomes immediately payable, plus any admin fee due, if due.
* until confirmation in writing by us has been received, the operation date has not be altered/updated.


A) Missed Flight/Cancelled Flight: Don't worry, simply let us know as soon as you can (but in any case, within 6 hours of original flight time), plus you will need to select a new date, along with your new flights being booked within 7 days of original departure date, in which case, only the short notice fee (see table above) is payable. If these conditions are not met, the whole operation fee becomes payable. Note: Additional charges will be made by your airline company for change of flight tickets.

If you have missed your flight, and we are unable to cancel your accommodation for the first night (or as per your accommodation booking terms), you will be liable for this cost. Most hotels have a 24 hour cancelation policy, unless under special offer, then the whole fee maybe payable.

Q. What if I need to change my operation date for other reasons, at short notice? / or pre-op failure occurs! / Low BMI
(Please also see section below
"How to cancel your operation date"

A. We always try to be fair and understanding. If more than 21 days, from original operation date: Simply contact us by email, explain your situation, and we can then agree a new mutual date (followed by proof of new flights tickets, by the original operation date. You may also be asked for a further deposit) . Unfortunately, within 21 days, you will need to refer to the 'Change of Date Table" - see above. These fees will only apply if a new date has been agreed, and proof of new flights tickets have been submitted, or your original sick-note/letter from your G.P. is submitted for medical reasons.

COSMETIC >> On the rare occasion, if a pre-op failure occurs (or operation declined by surgeon due to any medical reason/any reason whatsoever, or decide not to go ahead with the surgery for any reason whatsoever) ,any deposit received above the standard amount requested (min 450 GBP per operation plus reimbursement of any inclusive transport offered, namely free transport), will be refunded in full, less any additional cost incurred during your visit. Additional costs include, pre-op tests, consultations with surgeon etc, bank transfer fees (if any), plus a basic administration charge of up to two hundred and twenty pounds, this being a separate charge than imposed by the surgeon/clinic. In the event the deposit/operation fee paid does not cover these basic minimums, the outstanding amounts needs to be paid prior to leaving the facility. Should you opt to carry forward the deposit fee, and re-book for a later date; the deposit will be taken into account, less any new transport requirements at the subsidised rate, as advertised by us for six months, plus any pre-op tests still valid from the initial tests. Please note:  In the event a false declaration on your medical form or via any correspondences causes said operation to be cancelled, then the whole procedure fee(s) will become immediately payable. In the event any payment request is not paid at clinic (or by return once back home), as per these conditions set out, the whole operation fee plus costs, interest etc will become payable.

Multi-Procedure Operations:  In some small instances the pre-op tests determine that only one operation maybe carried out (limited surgery), or during your operation it becomes unsafe to proceed to the second procedure.  As this is standard medical practice, please be aware of these possibilities, as no redress can be offered whatsoever. Safety comes first, and is not negotiable. Any multi-procedure discounts offered cannot be carried forward if the opertion needs to be split.

If you have any concerns about your health, or just wish to ensure you have no underlying medical issues that may affect your planned operation, it might be wise to consult your GP and order any specific test(s) required to place your mind at rest, at your own cost.  These maybe expensive, and may need to be pre-ordered weeks or months in advance of your surgery date.  These tests do not guarantee your operation will take place, but act only as an indication of your health at that time. Pre-op tests will be carried out at the facility during your planned visit, and these will be the primary tests your surgeon will decide upon.

 

BARIATRIC >> On the rare occasion, if a pre-op failure occurs (or operation declined by surgeon due to any medical reason, or decide not to go ahead with the surgery for any reason whatsoever) , any deposit received above the standard amount requested (min 450 GBP per operation plus reimbursement of any inclusive transport offered, namely free transport) / operation fee paid, will be refunded in full, less any additional cost incurred during your visit. Additional costs include, pre-op tests, consultations with surgeon etc, bank transfer fees (if any), plus a basic administration charge of up to two hundred and twenty pounds, this being a separate charge than imposed by the surgeon/clinic. In the event the deposit/operation fee paid does not cover these basic minimums, the outstanding amounts needs to be paid prior to leaving the facility. Should you opt to carry forward the deposit fee, and re-book for a later date; the deposit will be taken into account, less any new transport requirements at the subsidised rate, as advertised by us, and any pre-op tests still valid from the initial tests. Please note:  In the event a false declaration on your medical form or via any correspondences causes said operation to be cancelled, then the whole procedure fee(s) will become immediately payable.

If you have any concerns about your health, or just wish to ensure you have no underlying medical issues that may affect your planned operation, it might be wise to consult your GP and order any specific test(s) required to place your mind at rest, at your own cost.  These maybe expensive, and may need to be pre-ordered weeks or months in advance of your surgery date.  These tests do not guarantee your operation will take place, but act only as an indication of your health at that time. Pre-op tests will be carried out at the facility during your planned visit, and these will be the primary tests your surgeon will decide upon.

Please double check YOUR BMI, as the operation will not take place if below the set minimums for each specific operation type.

YOUR BMI is a high factor of acceptance, and your declared BMI is the bases of 'offer of procedure'
If YOUR BMI is less on the day (than the minimum required) the whole operation fee will become payable in the event a date in booked, and your BMI is found to be less.

**Operation dates deemed as special dates, this will be stated within the quote/itinerary, in which case, missed flights, short notice change of dates is not permitted. In such an event, the whole operation fee becomes payable by original operation date.**

In the event that legal action is required to recover any fees, all costs, and interest will become payable above and beyond the fee's outstanding.


Q8. I need to cancel my procedure / pre-op failure, without rebooking?*/**

A. If you don't rebook: 

If more than 21+ days from original operation date: no extra penalty, only loss of deposit. Minimum Amount 450 GBP per procedure booked.
or:
If less than 21 days from original operation date: (date change), or don't turn up, the full operation fee become immediately payable.
or:
Or due to pre-op failure, a further deposit that of the original amount will be required.  50% of the original deposit shall be carried forward less any subsidised transport, plus 100% of the new deposit.  In the event this is not paid within 7 days of the original operation date, total loss of original deposit shall occur, plus payment of any relevant subsidised transport.  In the event newly booked operation is not carried out within 6 month of pre-op failure total loss of all deposits shall occur.

* or as detailed within your quote, whichever is the greater.
** If the cancellation payment is not received within the stated timeframe, the cancellation request shall not be deemed as valid, and the booking shall remain as is, until the correct cancellation payment has been received, as detailed within the set criteria as stated above.

 

How to cancel your operation date.

As soon as any deposit has been made, and a date allocated, any change or cancelation of operation date must be made in writing to admin@bbcdirect.eu - No other form of notice can be accepted.

Only, and only when you have received written confirmation by email, from head office, any change or cancelation of procedure date can be deemed as served and accepted. If you do not receive this confirmation within 24 hours, you must re-contact us immediately, as the request has failed, and has not been accepted. Please do not assume that a ‘no reply’ is acceptance, it will be deemed without exception that the requested has not been served, and by default your requested has been denied, with the original date still in place, and under the same T&Cs of the initial booking.

Under all circumstances, BBC Direct will always issue a written reply. Please keep these replies are the are important.

Q9. BIB Removal
 

BIB removal - Please see notes on Late Extraction and Short Notice Booking for removal.

++ Late extraction fees will apply if not removed at 6 months, due to possible added difficulties.
(Extra minimum fee of 200 GBP will apply, which cannot be waived under any circumstances).
++ Extraction will remain free if pre-paid, or at quoted rate (i.e. no extra charges) if removed within 6 months + 2 weeks, after implantation

Please note the booking terms of extraction, and fees involved for ‘speedy booking’
Booking requirements for extraction:

- Date booked within one week of BIB Removal date – extra charge of 150 GBP.
- Date booked within two weeks of BIB Removal date – extra charge of 100 GBP.
- Date booked within 15+ days of BIB Removal date – no extra charge.”

 

Q10. Minimum Stay

The typical / minimum stays quoted within the quotes/itinerary are mandatory. Any infringement in the stay length (decrease) will automatically, and without exception void any aftercare, and responsibility of any party involved. Even in the event of a ‘fit to fly’ being issued, this simply means that you are fit to fly, but must still remain the whole period stated for your post-op rest. ONLY in the event you receive written consent by email from BBC Direct, can any period be decreased, this being the exception, not the given.

In the event the operation is changed, or procedures added, the new mandatory minimum stay (clinic & post-op) will then apply. This may involve changing accommodation/flights booked, at your own expense.
 

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Q11. Can I pay upfront for the procedure(s), as I don't like to travel abroad with large amounts of cash?

A. Yes, you can pay up to 15 days prior to your flight, but not within our UK account. This is refundable should you decide not to go ahead with the procedure. (Excluding any deposits, Please see Q&A above).

*Note: International bank transfer will be required; therefore, extra costs will be involved.

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Q12. How can I pay my Deposit?

A. We accept all major debit and credit cards excluding American Express.
You can also pay by cash in GBP, or by arrangement into any UK Barclays Bank account.
You normally pay for the operation once you've had your pre-op. tests and final consultation with the surgeon. This is usually on the same day as your operation.

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Q13. Do you offer finance?

A. Not directly, but contact you bank or local loan companies.

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Q14. This is my first time abroad; will I be met at the Airport? / Arrange my Transport?

A. Yes. You will be met at the airport by one of our English speaking staff who will take you to the clinic via a licensed executive vehicle.

The only mandatory transport is the 1st one in the morning, from hotel to clinic (unless walking distance. The rest you are welcome to source yourself.

** Due to the importance of collection times, in the event of a no collection (missed pickup) please contact us immediately on the number given within your itinerary. If you do not call within 15min of the designated collection time, we cannot be held responsible for missed appointment /flights – Within 15 minutes we have total possibility of correction this error which might be down to any number of reasons, and 3rd parties which we have no control over.

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Q15. Do you offer any assistance in arranging accommodation and flights?

Yes. Don't worry; we can make all the arrangements for you.
Flights: We can research, and send the correct flight detail for you to book.
Accommodation: We can research and send a suggested list based around your flight tickets received.

Please Note:

1. Our fixed fee internal transport fee only applies to our select hotel list, or by agreement.
2. Change of Accommodation/Request for change of Accommodation and/or Flights after issue of Final Itinerary will automatically incur an admin fee of 15 GBP which will be added to the final itinerary when reissued, or requested prior to the alteration being made.
3. Transport if ordered will be re-quoted as needed to take into account new location if applicable.

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Q16. Can I bring my friend/partner with me and when can they visit me?

A. Yes. This is no problem at all, just bear in mind that when you are at the clinic recovering, the person(s) accompanying you will have to pay for their accommodation at the hotel, whilst you are at the clinic.

Please also note the clinics have a very strict policy of visiting during the operation day, and the morning immediately after the operation. Basically during your consultation and up to being prepared for the operation your friend/partner may be with you. At some stage they will be asked to leave. They will then be able to visit you then next day, typically after 11am, as you will be moved to a recovery room after surgery, and then later back to your room. During this, no visits are allowed. Of course your friend/partner may call the clinic for visit for update, but not actually see you, unless at the time of visit it is possible.

After this initial period, your friend/partner may visit as and when agreed at the time with the staff on duty. There are no set rules as such, apart from you should be allowed to rest, not disturb others, and maybe asked to leave the room whilst you undergo patient care.

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Q17. If I don’t feel well enough to leave the clinic can I stay for extra nights?

A. Yes. In most cases we will not charge you (if medically needed), but reserve the right to make a charge for extra nights at the clinic, if requested by the client, and not by your surgeon.


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Q18. What times can I call you?

A. Please visit our "Contact Us" and "Support Pages" for these details.

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Q19. I wish to talk to someone but its not convenient for me at this time, can I arrange a call back?

A. Yes. Simply visit the Contact page, phone or email us with your details and we'll call you back.

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Q20. Do I need travel insurance?

A. No. But always wise to consider extra cover. Please note travel insurance would only be valid for accidents not associated with your procedure, e.g. If you slip at the Airport and break your leg ! and of course loss of your baggage etc.

Please take time to read
Department of Health, EHIC and health advice for travellers.
This replaces the E111 form.
http://www.dh.gov.uk/en/Policyandguidance/Healthadvicefortravellers/index.htm

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Q21. Do you offer Post-Op Care?

A. We offer post-op care for the whole duration of your recovery period.  We have no specific limitations on this, but these general rules can be taken on how to avoid any disappointments.

Post-Op/’Operation Warranty’ will last for one year from date of operation, unless any concerns are logged, and you have received an office reply (via email).  This reply will confirm if any extension of cover is needed, and the possible redress offered.  In the event no further contact has been received from you after you last communication, or beyond the date stated by us, (extension period) and exceeds 90 days, your extended cover will automatically cease.

As we offer limited post-op support, it is important to have local support if needed, or suggested by us.  We hope this will not be the case. In the event support is required by your G.P. (or any other 3rd party) please ensure you follow the post-op T&Cs to the letter (given at the clinic). In the event you seek 3rd party assistance prior to written agreement, we reserve the right to withdraw your post-op support, and operation warranties.  If in doubt call/email us.   You are welcome to revisit your surgeon at any time (subject to appointment) for check-ups.  You are advised, with any surgery to allow contingencies to allow you to return for support as, and when directed by your surgeon.  This is very rare, but must be taken into account when booking. In the event you fail to return, when asked, you will null and void your cover/support.

During your quote/itinerary, you will have been given a mandatory minimum post-op stay period. If you fail to stay the whole duration as stated, you will null and void your care and operation warranties, unless you have in writing by us (not your surgeon or any other staff) that we agree to alter this.    Towards your end of your stay, you will also receive a final check-up.   Please ensure you do not miss this, as we issue your final paper work, and temporary post-op documents.  If this is missed, you will null and void all warranties and care.  In the event this is issued prior to your last day, you may not move your return date forward.

If you are not sure about how to maintain your care when back home, i.e. medication, bandage care, sutures etc, please do not leave until you have this information.   This is always given to you in writing by your surgeon/clinic.  If you believe you do not have this, do not understand any part of this, or have extra questions, these must be raised before you leave.  We are unable to help fully when you get back home, but will try our best.

Our main post-op responsibilities are a point of contact to enable fast turnaround on your post-op questions.  We typically try to reply within a few days.  If the matter is urgent in your mind, and no reply is received to your email request, we strongly suggest you call the dedicated post-op support line. You must not solely rely on emails.  The onus is on you to make contact, and receive the reply at the speed you feel happy with.  The temporary post-op documents received during your final check-up will suffice for the first 5-10 days of your return home. During that time, we will reissue these stating when post-op photos need to be sent to maintain your cover.  In the event you do not send these (and as needed, high resolution etc), we reserve the right to terminate your cover/operation warranties, as early detection of any issues is vital, and these photos are the main/only way to achieve this.  It is your responsibility to contact us if anything changes, or you have concerns.   Do not wait for the dates given for these photos if you have any concerns whatsoever before these are due, as your recovery remains fluid.  The onus for this remains yours at all times.

We have a dedicated support email address and phone number, please use this, as we are here to help, but unless we know, we cannot help.



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Q22. Circumstances Beyond Our Control & General Notices

A. Except where we agree in advance in writing or by email, or as defined differently elsewhere within our site, or other stated and published conditions within the public domain, we are not liable to pay any compensation, losses, expenses, or any form of remuneration, or otherwise accept responsibility if we have to change your booking prior, or after departure, or in the event that we, or our suppliers cannot provide your quoted procedure / stay / services as agreed, or if you suffer any damage or loss of any description as a result of circumstances beyond our control. Circumstances beyond our control are defined as any event which our company or the supplier in question could not foresee or avoid, even after taking all reasonable care. These circumstances usually include war, terrorist activity, industrial dispute, civil unrest, and bad weather (actual or threatened).

Please note: If we have to significantly change your booking or cancel, we will contact you as soon as possible (via the contact details supplied by you, and help on record) to discuss this. You may choose to rearrange your procedure / stay / services with us (and if required to pay or receive a refund of any price difference (operation only, less standard deposits paid (new date will be agreed)) as per respect to the agreed and accepted quote by all parties involved) or to cancel your booking and receive a refund of any procedure monies paid (operation deposits, flights, accommodation, transfers and any other out of pocket costs, etc., are not included - please contact your insurance provider to see what is covered under any policies you have taken out). However, under no circumstances are we able to pay compensation in these circumstances, nor be held responsible for any losses or expenses you suffer as a direct or indirect result of circumstance beyond our control.

Surgeon Quoted: Please note, we will always try to strive to give the same surgeon quoted. Please understand this is not a given, for example due to holidays, illness and schedules that can change at short notice.  
Quoted operation dates & surgeons are only valid for 24 hours from issuing. Please re-check before booking as these may / will change during busy times.
 

Please note: Any reference/inference used to ‘we’ / ‘us’ may not under any circumstances literally be taken as we/us ‘the company*’ -  but as a whole, refers directly to the surgeon/facility mentioned, either verbally, in writing, emails or any electric media whatsoever.  As we ‘the company*’ are solely a provider/agent, and at all times this should be taken as the norm, unless the comments/wording specifically states in advance that the ‘quote/text’ referees directly and specifically to us ‘the company’*
If in doubt please ask for written clarification. In the event this is not, it is legally taken that you fully understand the relationship, and fully accept the terminology that ‘we’/’us’ refers to, by default, the surgeon and/or facilities talked about.
*The company: bbc direct / czdirect / bodiesbeautiful or any of our trading styles/websites.

Please note: Any reference/inference used to ‘we’ / ‘us’ may not under any circumstances literally be taken as we/us ‘the company*’ -  but as a whole, refers directly to the surgeon/facility mentioned, either verbally, in writing, emails or any electric media whatsoever.  As we ‘the company*’ are solely a provider/agent, and at all times this should be taken as the norm, unless the comments/wording specifically states in advance that the ‘quote/text’ referees directly and specifically to us ‘the company’*  If in doubt please ask for written clarification. In the event this is not, it is legally taken that you fully understand the relationship, and fully accept the terminology that ‘we’/’us’ refers to, by default, the surgeon and/or facilities talked about.  *The company: bbc direct / czdirect / bodiesbeautiful or any of our trading styles/websites.

Legal Fees. In the event of any dispute, and the need by ourselves and/or clinic to employ the services of legal representation, and in the specific event any claim by client is withdrawn*, all costs by the legal team, and extra reasonable costs incurred by any 3rd party, i.e. clinic, bbc direct etc will also be met in full by the claimant. A full breakdown will be present at such termination of legal action, implied or actual, and becomes immediately payable. Non-payment will incur interest at 5% above base rate, along with any extra costs incurred to recover outstanding’s. *In the event the claim is ‘put-up’ for a hearing, these costs will be covered within that case summary.

General Notices:
By paying the deposit you accept these terms, and are guaranteed the fees quoted. 
All fees quoted in GBP are guaranteed upto the date of booked operation date, quotes in EUR and other currencies are based on the exchange rate on the day of operation, and maybe and maybe different to those quoted.
We specifically  draw your attention to the following conditions of booking, by which you full and without deviation or amendment agree to in full:
(I) The Patient agrees and understands that the Provider only acts in the capacity of a third party/provider, and has no legal liability whatsoever in his/her procedure and/or recovery process.
(ii) The Patient also agrees and understands that should he/she deem legal action necessary, for whatever reason, all correspondences should be addressed to facility booked into.
(iii) The Patient, her representative or any associated party of the Patient positively undertakes that he/she will make absolutely no media* contact, publish* or make any statement* to a third party without prior written consent of the Clinic and the Provider. The Patient further undertakes not to make or publish* any derogatory or disparaging statements or do anything in relation to the Clinic/the Provider its officers, agents or employees which is intended to or which might be expected to damage or lower their respective reputations. 
(* For example, and not limited to: magazines, newspapers, tv/radio broadcasts, online forums, etc,).
In breach of this clause, the Clinic/the Provider reserves the right to issue immediate injunctive proceedings against the Patient and further reserves the right to recover attendant legal fees and disbursements that are incurred as a result.  This clause also includes advertising and endorsements requests.  In such case, if there is a breach of this clause the Clinic/the provider reserve the right to immediately recover further damages from the Patient duly assessed by the Court.

 ‘Optional Services ‘ – Optional services provided by 3rd parties, such as Lap-Band adjustments in the UK, maybe withdrawn at any time for any reason. Usually this would imply that the 3rd party is no longer trading, or no longer offering said service. In which case, a refund, equivalent to the amount paid, less any part already used shall be refunded. At no time can BBC Direct / Bodies Beautiful be held responsible for such action, and/or any inconvenience this caused, or any extra costs this may incur.


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Last Updated :  2nd April 2012 @ 14:37